01.Introduction
These Terms of Service govern your access to and use of the website https://www.jllrealty.lat and the computer systems design and computer integrated systems design services offered by JLL REAL ESTATE SOLUTIONS, INC., a company organized under the laws of the United States, with an office at 3940 N Traverse Mountain Blvd Ste 200, Lehi, UT 84043-4914, United States.
This website and its supporting systems are developed and operated by the developer JLLRealty on behalf of JLL REAL ESTATE SOLUTIONS, INC. Throughout these terms, the words our, we, and us refer to JLL REAL ESTATE SOLUTIONS, INC. and to the JLLRealty development team acting on its behalf.
Please read these terms carefully. They create a binding agreement between you and our company. If you do not agree with any part of these terms, you should stop using the website and the services immediately.
02.Acceptance of Terms
By accessing the website, by submitting a contact form, or by engaging our company for any service, you agree to be bound by these Terms of Service and by the Privacy Policy published on this website.
If you use the services on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these terms. In that case, the words you and your refer to the entity that you represent.
These terms may be updated from time to time. When material changes are made, we will update the effective date at the end of this page. Your continued use of the website or the services after changes are posted means that you accept the revised terms.
03.Description of Services
Our company provides professional services in the field of computer systems design and related services and in the field of computer integrated systems design. These services include systems architecture and design, computer integrated systems design, integration and automation engineering, data systems and platform engineering, security and compliance engineering, and long-term operations and support.
Specific deliverables, timelines, and fees for any engagement are described in a separate statement of work or written agreement signed by both parties. In the absence of a written agreement, the scope of work described in our proposal, as accepted by you, defines the deliverables.
Nothing on this website is an offer to enter into a contract. Descriptions of services on this website are provided for information only, and no contract is formed until both parties execute a written agreement.
04.Who May Use the Services
The website may be used by any visitor who accepts these terms. Our professional services are directed to business customers and to professionals acting on behalf of organizations.
By using our services, you represent that you are at least eighteen years of age and that you have the legal capacity to enter into binding agreements. You also represent that the information you provide to us is accurate and complete.
We reserve the right to decline service to any person or organization at our discretion, subject to applicable law, including when a proposed engagement conflicts with our professional standards or with legal or regulatory requirements.
05.Your Responsibilities
You are responsible for providing accurate and complete information about your organization, your requirements, and your environment. You are responsible for granting us the access, documentation, and cooperation reasonably needed to perform the services.
You are responsible for maintaining the confidentiality of any account credentials, system access, or security keys that we issue to you as part of an engagement and for all activity that occurs under those credentials.
You agree to use the website and the services in compliance with all applicable laws and regulations and to refrain from any activity that interferes with, damages, or disrupts our website, our systems, or the systems of our clients.
06.Project Information and Materials
To perform our services, you may provide us with access to technical documentation, system configuration details, data, software, and other materials. You retain all ownership rights in the materials that you provide.
You grant us a limited, non-exclusive license to use, reproduce, and process those materials for the purpose of delivering the services described in your agreement. This license ends when the engagement ends, except where continued use is required by law or by our contractual obligations.
You represent and warrant that you have the right to provide the materials and the rights needed for us to use them in delivering the services and that doing so does not violate the rights of any third party.
07.Intellectual Property Rights
All content on this website, including text, graphics, logos, design, and code, is owned by our company or by the JLLRealty developer team and is protected by applicable intellectual property laws.
Work product that we create specifically for you under a paid engagement, such as architecture documents, integration designs, and system configurations, is delivered to you under the terms of your written agreement. Unless otherwise stated, our company retains ownership of our methodologies, tools, and standard practices used to create that work product.
Nothing in these terms transfers to you any ownership of our intellectual property, and you may not reproduce, modify, distribute, or create derivative works from our website content without our prior written permission.
08.Fees and Payments
Fees for our services are stated in the written agreement, proposal, or invoice that we provide for each engagement. Unless otherwise stated, fees are payable in United States dollars and are due within the payment terms shown on the applicable invoice.
Where a fixed fee is agreed, the fee applies to the scope of work described in the agreement. Where we work on a time and materials basis, we track our time, we report it to you on a regular schedule, and we invoice you for the hours and expenses actually incurred.
Late payments may be subject to interest as permitted by applicable law. You are responsible for all reasonable costs that we incur in collecting amounts that are overdue, including legal fees where permitted.
09.Quotes and Estimates
Quotes and estimates provided before an engagement begins are based on the information available to us at the time. A quote is binding only when both parties sign a written agreement that references the quote.
If you change the scope of work after a quote is accepted, we will prepare a written change order describing the new work and the adjusted fee. We are not required to begin the new work until you approve the change order in writing.
Estimates that we describe as indicative are not binding. An indicative estimate represents our initial judgment of cost based on limited information, and the final fee may differ once we complete the discovery phase.
10.Delivery and Acceptance
Each engagement includes a delivery schedule that reflects our best judgment based on the information that you provided. Delays caused by missing information, delayed decisions, or changes in scope may extend the schedule accordingly.
When deliverables are completed, we present them to you for review and acceptance. You will have a reasonable period, as stated in your agreement, to notify us of any material defects. If no objection is received within that period, the deliverables are considered accepted.
We will correct material defects in accepted deliverables where those defects result from our work, at no additional cost, provided that you notify us within the review period described above.
11.Confidentiality
During an engagement, both parties may disclose information that is non-public and confidential. Such information includes business plans, technical data, customer lists, financial details, and proprietary methodologies.
Each party agrees to use the confidential information of the other party only for the purpose of the engagement and to protect it with at least the same care used to protect its own confidential information. Confidentiality obligations survive the end of the engagement.
Confidentiality does not apply to information that is publicly available, that was known before disclosure, that is independently developed, or that must be disclosed to comply with law or a valid court order.
12.Warranties and Disclaimers
We warrant that the services will be performed with reasonable skill and care in accordance with the scope described in your agreement. We warrant that deliverables will conform to the agreed specifications at the time of delivery.
Except for the warranties expressly stated in these terms and in your written agreement, we provide the website and the services on an as is and as available basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the website will be uninterrupted, error free, or completely secure, or that the results of our services will meet every expectation that you may have beyond the agreed specifications.
13.Limitation of Liability
To the maximum extent permitted by applicable law, our total liability arising out of or relating to these terms or to any engagement will not exceed the total fees that you paid to us for the specific engagement that gave rise to the claim.
In no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to these terms or to the services, even if we were advised of the possibility of such damages.
Because some jurisdictions do not allow the exclusion or limitation of certain liability, some of the limitations in this section may not apply to you. In those jurisdictions, our liability will be limited to the greatest extent permitted by law.
14.Indemnification
You agree to indemnify, defend, and hold harmless our company, the JLLRealty developer team, our officers, employees, and contractors from and against any claims, damages, losses, and expenses arising out of your use of the website, your breach of these terms, or your violation of any law or the rights of any third party.
We may elect to participate in the defense of any claim that you indemnify us against, at our own expense. You may not settle any claim that requires us to admit liability or to take action without our prior written consent.
This indemnification obligation survives the termination of these terms and of any engagement between us.
15.Third-Party Services and Content
The services may rely on or connect with hardware, software, cloud platforms, and services provided by third parties. We are not responsible for the operation, availability, or performance of third-party products and services.
Any third-party terms that apply to products or services used in your engagement are your responsibility where you have accepted them and ours where we have accepted them on your behalf. We will identify the applicable third-party terms in your agreement where required.
The availability of third-party products and services does not constitute an endorsement by our company, and you use them subject to the terms and privacy practices of their respective providers.
16.Changes to Services
We may change, update, or discontinue features of the website at any time, and we may adjust the scope of standard service descriptions. Such changes apply to new engagements unless they affect an existing written agreement.
For active engagements, changes to the agreed scope are implemented only through a written change order accepted by both parties, as described in the Quotes and Estimates section.
We will make reasonable efforts to notify users of material changes to the website that affect their access to our services, but we are not required to provide advance notice for routine maintenance or minor updates.
17.Term and Termination
These terms take effect when you first access the website and continue until terminated as described in this section. An individual engagement lasts for the period stated in the applicable written agreement.
Either party may terminate an engagement for material breach if the other party fails to cure the breach within thirty days after receiving written notice. Either party may also terminate an engagement immediately upon the other party becoming insolvent or unable to pay its debts as they come due.
Upon termination, you must pay all fees due for services performed up to the termination date, and each party must return or destroy the confidential information of the other party as required by the applicable agreement.
18.Suspension of Services
We may suspend access to services or delay commencement of work if you fail to pay amounts when due, if you fail to provide required access or cooperation, or if we reasonably believe that continued performance would violate law or create a security risk.
We will give you written notice before suspension where practical, and we will restore services promptly once the underlying issue is resolved. Periods of suspension caused by your action or inaction do not extend delivery deadlines unless we agree otherwise in writing.
Fees continue to accrue during a suspension that results from your action or inaction, and we may charge reasonable costs associated with restoring services after a suspension.
19.Governing Law and Jurisdiction
These terms and any engagement between you and our company are governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law principles.
To the extent that any dispute is not resolved by mutual agreement or through the process described in the Dispute Resolution section, you agree that the exclusive jurisdiction and venue for any claim will be the state and federal courts located in Utah, United States.
Any claim that you bring must be commenced within one year after the claim arises, except where a longer period is required by applicable law.
20.Dispute Resolution
Before initiating any formal proceeding, both parties will make a good faith effort to resolve any dispute through negotiation. Either party may request a meeting, and both parties will participate in discussions within thirty days of the request.
If the dispute is not resolved through negotiation, you agree to resolve any remaining claim through binding arbitration administered in Utah, United States, in accordance with the commercial arbitration rules then in effect, and the decision of the arbitrator will be final and binding.
Nothing in this section prevents either party from seeking injunctive or other equitable relief in court where necessary to protect intellectual property, confidential information, or other rights that cannot be adequately protected by monetary damages.
21.Force Majeure
Neither party will be liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, civil unrest, pandemics, government action, power failures, network outages, or failures of third-party providers.
The affected party will notify the other party as soon as reasonably possible and will make reasonable efforts to resume performance. The schedule for affected deliverables will be extended for a period equal to the duration of the force majeure event.
This section does not excuse the payment of fees for services already performed.
22.Entire Agreement
These terms, together with the Privacy Policy, any written agreement, statement of work, or order form that you sign with our company, constitute the entire agreement between you and our company regarding the subject matter of these terms.
This entire agreement supersedes all prior and contemporaneous agreements, understandings, and representations, whether written or oral, relating to the website and to the services.
Marketing materials, website copy, and pre-sale conversations do not form part of the contract between the parties unless they are expressly incorporated into a written agreement.
23.Waiver and Severability
Any failure by our company to enforce a provision of these terms does not constitute a waiver of that provision or of any other provision. A waiver of a breach does not waive any subsequent breach.
If any provision of these terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.
The headings in these terms are for convenience only and do not affect the interpretation of the provisions that they describe.
24.Notices
Notices under these terms must be in writing and will be deemed given when delivered by hand, when sent by a courier service with proof of delivery, or when sent by email with a read receipt or delivery confirmation.
Notices to you may be sent to the email address that you provide to us or to the address associated with your organization. Notices to our company must be sent to order@jllrealty.lat or to 3940 N Traverse Mountain Blvd Ste 200, Lehi, UT 84043-4914, United States.
Either party may update its notice contact details by written notice to the other party.
25.Contact Information
If you have any questions about these Terms of Service, you can contact our company through the following channels. Email: order@jllrealty.lat. Phone: +14356121377. Mail: JLL REAL ESTATE SOLUTIONS, INC., 3940 N Traverse Mountain Blvd Ste 200, Lehi, UT 84043-4914, United States.
We will respond to your inquiry within a reasonable time. For urgent matters related to an active engagement, please also reference your engagement or agreement number in your message.
We appreciate the opportunity to work with you, and we encourage you to raise any concerns early so that they can be addressed promptly.
26.Effective Date
These Terms of Service are effective as of January 1, 2026 and apply to all use of the website and to all engagements entered into on or after that date.
By continuing to use the website after the effective date, you acknowledge that you have read, understood, and agreed to these terms.